Proxima Software Solutions

Hybrid IT Infrastructure Monitoring

Interlink’s Hybrid IT Infrastructure Monitoring delivers the next generation of ‘manager of managers’; end to end, single-pane-of-glass visibility of service health across complex hybrid cloud environments.

Dramatically improve visibility of the status of IT infrastructure components across your entire enterprise.

Drive operational efficiency – enable IT teams to clearly visualize the root cause of issues, proactively remediate
faults in advance of business impact, avoiding costly downtime.

Capture and aggregate event data and metrics from the datacenter to the cloud

Gain the advantage of well-structured early warnings of service degradation, prioritised by criticality

Apply centralized, consistent event management – integrated with your existing IT operations
management tools

Algorithmic event de-duplication and suppression – apply a Common Alert Format to all events regardless of source

Machine Learning driven grouping, weighting and fuzzy matching

Correlation from a business service, customer, application or monitoring perspectives

Automatically identify which group, or individual is responsible for resolving any given fault group routing across the entire alert lifecycle

Bidirectional Service Desk integration for automated incident escalation/de-escalation

Context sensitively drill-down to 3rd party diagnostic, application and network monitoring
tool consoles

Manager of Managers at The UK Met Office: Video case study

The goal for our Manager of Managers solution was to have a higher layer management platform that collects, consolidates and correlates IT events and alert information across multiple management systems, devices, services and applications and displays this all in a single-pane-of-glass. The Manager of Managers solution implemented in conjunction with Interlink Software provides this platform.
Hilary Palmer
Team leader
Service & System Monitoring team
The Met Office

Seamlessly integrate with your existing tools, pull in data and metrics for 360 degree visibility of service availability

Interlink Software’s own IT Infrastructure Monitoring (ITIM) solution offers full monitoring coverage and observability across cloud and on-premises environments. Augment your existing monitoring capability, or for organizations wishing to rationalize and replace their existing monitoring solutions.